Shipping and Payment Policy

Shipping Policy:

  • For delivery within India, shipping is FREE.
  • All Ready to Ship products are dispatched in 2-3 business days.
  • Most orders are delivered within 3-6 business days. However, the delivery time is subject to factors beyond our control and may exceed due to unforeseen external factors.
  • Once a product has been dispatched, no modifications can be made.
  • We deliver across all the major locations within India. 
  • We offer Worldwide Shipping, Charges for International Orders as per actuals.
  • We are committed to deliver your order with good quality packaging within the given time frame. 
  • To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier only.

Payment Policy:

  • All prices are inclusive of GST.
  • For the ease of shopping, we offer several payment options that are absolutely safe and secure. 
  • We accept major Credit or Debit Cards, Net Banking, UPI & Wallets, using our secure payment gateway.

Partial COD:

We offer Partial Cash on Delivery

  • To confirm your COD order, a small percentage of the total bill (as shown at checkout) must be paid in advance. This advance helps us process and dispatch your order securely.
  • The advance amount is non-refundable in case of order cancellation or refusal at delivery.
  • A nominal “Handling Fee” (displayed as ‘Shipping Fee’ at checkout) goes to our delivery partners for COD service.

 Disclaimer:

  • We pack all the products  in a secure tamper proof packaging. If you find the package tampered, please do not accept delivery and return it back to the delivery person.
  • Please email us at connect@urrja.in mentioning your Order ID and we’ll do the needful.
  • If the delivery has been accepted, it will be assumed that the parcel was received in a secure manner.
  • We are not liable for any delays in delivery by the Courier Company/Postal authorities, but will definitely help you track down a package through our Logistics partners.

 

In case of any queries relating to your order, please write to us on connect@urrja.in or WhatsApp us on +91 8697559020